Call: 07867 382768
Hartlepool Driving School
I AM VERY PROUD TO ANNOUNCE THAT I HAVE WON NORTHEAST DRIVING INSTRUCTOR OF THE YEAR 2024
Triple Guarantee
So what is the big difference between Driving with Ellis and any other driving school in the area? Well our Triple Guarantee certainly sets us apart that is for sure. We are a driving school with a massive difference. We looked at other driving schools, their pass rates and how they deliver their services and we said "we want to be better" It has all accumulated into a top driving school helping learners pass their driving test with the security of our Triple Guarantee.
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We went right back to the drawing board, surveying passed pupils, current learners, DVSA statistics, listening to driving instructors and observing other schools. All the information gathered led us into creating QVG Driving School and our special Triple Guarantee.
We looked at a few key words for customer satisfaction and came up with these essentials:
Quality
Value
Guaranteed
We want to give you the best service possible when it comes to learning to drive. We have a created a service that takes action, firmly puts you in the driving seat (pardon the pun) and very quickly you will see your driving skills grow.
Don't expect a spin around the block and a low chance of passing your test; be prepared for top quality driving lessons where you get to the point of knowing how to assess your own skills. You won't be guessing if you are good enough when you meet your driving examiner, you will know it and you will have the proof.
Read about our triple guarantee below
1. Money Back Guarantee
If you are not entirely happy with your first lesson we will refund you.
No quibble.
No questions asked.
Just a friendly hand shake and wishing you well on your journey to pass your test with another school.
The thing is we are good, we know it, so we are guaranteeing you a top level service.
2. Pass Promise
Yes that’s right we make a promise to say you will pass your driving test first time, and if you don’t happen to pass first time we’ll cover the cost of your second test.
This is how the Pass Promise works.
a) You will have at least one session of training a week lasting for 1.5 / 2 hours. If you miss a week you have to make the week up by doubling up.
b) You will have a minimum of 40 hours training, that’s actually 7 hours less than the national average so please don’t think we are trying to make you take more hours.
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c) You will have completed your Pupil Progress Chart.
d) You will have passed at least one mock test.
e) All tests are booked in the knowledge and agreement of your instructor.
f) You will have passed your theory test within 6 weeks of your first lesson.
g) If in the event you fail your test you will be required to take one remedial lesson per week until the 2nd test
h) The driving instructor has the right to pay for the 2nd test or give you free remedial lessons which equal or surpass the value of the driving test
3. 2 Year Driving Licence Warranty
Once you have passed your driving test you are technically on a probation. In the following two years if you rack up 6 points on your licence; you have to re take your driving test and we don’t want that to happen.
Therefore, for any reason, if you feel you would like a free refresher lesson after you have passed your test we can help you. You might want the lesson because you are driving a new car for the first time or maybe you have had a speeding fine.
a) You are entitled to 2 hours of refresher lessons for 2 years
b) You cannot exchange, swap or sell the lessons
c) Lessons you didn’t take can’t be carried over into the following year
d) Refresher lessons are not for advanced lessons such as Pass Plus or motorway lessons
e) You provide a fuelled and road legal car which you are insured to drive
f) We agree a time, date and location
The Driving Licence Warranty is perfect for all learner drivers.
Can you find any other driving school that makes the same promises and guarantees as Driving with Ellis? We do not just say we are different, we put it down in writing and make it happen so you can have the best service possible.
Pick up the phone and call me today.